Abstract
Given the complexity of healthcare and the 'people' nature of healthcare work and delivery, STSA (Sociotechnical Systems Analysis) research is needed to address the numerous quality of care problems observed across the world. This paper describes open STSA research areas, including workload management, physical, cognitive and macroergonomic issues of medical devices and health information technologies, STSA in transitions of care, STSA of patient-centered care, risk management and patient safety management, resilience, and feedback loops between event detection, reporting and analysis and system redesign.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 145-160 |
| Number of pages | 16 |
| Journal | IIE Transactions on Healthcare Systems Engineering |
| Volume | 1 |
| Issue number | 3 |
| DOIs | |
| State | Published - 2011 |
Keywords
- health information technology
- human factors and ergonomics
- medical devices
- patient safety
- patient-centered care
- risk management
- sociotechnical systems
- transitions of care
- workload
ASJC Scopus subject areas
- Safety, Risk, Reliability and Quality
- Safety Research
- Public Health, Environmental and Occupational Health