TY - JOUR
T1 - Patient Acceptance of Sexual Orientation and Gender Identity Questions on Intake Forms in Outpatient Clinics
T2 - A Pragmatic Randomized Multisite Trial
AU - Rullo, Jordan E.
AU - Foxen, Jilian L.
AU - Griffin, Joan M.
AU - Geske, Jennifer R.
AU - Gonzalez, Cesar A.
AU - Faubion, Stephanie S.
AU - van Ryn, Michelle
N1 - Publisher Copyright:
© Health Research and Educational Trust
PY - 2018/10
Y1 - 2018/10
N2 - Objectives: To (1) test whether patient attitudes toward intake forms at three Midwestern outpatient clinics are significantly more negative among those who are asked to complete SOGI questions versus those who are not; and (2) gain an in-depth understanding of patient concerns about SOGI questions. Study Setting: Data were collected between 6/29/2015 and 2/29/2016 from new patients (N = 491) who presented at three outpatient clinics in a large academic medical center. This study was originally a quality improvement project, and later, institutional review board approval was obtained for secondary data analysis. Study Design: Two-stage mixed-methods study. (1) Experimental: New patients at three sites were randomly assigned to complete either routine intake forms (control) or routine intake forms with SOGI questions (experimental); and (2) qualitative: interviews with patients who responded negatively to SOGI questions. Principal Findings: There were no significant differences in patient attitudes between experimental and control groups (p >.05). Of those who received SOGI questions, only 3 percent reported being distressed, upset, or offended by the SOGI questions. Conclusions: Collection of SOGI data as a part of the routine clinical patient intake process is not distressing to 97 percent of patients who are heterosexual, cisgender, and older than 50 years.
AB - Objectives: To (1) test whether patient attitudes toward intake forms at three Midwestern outpatient clinics are significantly more negative among those who are asked to complete SOGI questions versus those who are not; and (2) gain an in-depth understanding of patient concerns about SOGI questions. Study Setting: Data were collected between 6/29/2015 and 2/29/2016 from new patients (N = 491) who presented at three outpatient clinics in a large academic medical center. This study was originally a quality improvement project, and later, institutional review board approval was obtained for secondary data analysis. Study Design: Two-stage mixed-methods study. (1) Experimental: New patients at three sites were randomly assigned to complete either routine intake forms (control) or routine intake forms with SOGI questions (experimental); and (2) qualitative: interviews with patients who responded negatively to SOGI questions. Principal Findings: There were no significant differences in patient attitudes between experimental and control groups (p >.05). Of those who received SOGI questions, only 3 percent reported being distressed, upset, or offended by the SOGI questions. Conclusions: Collection of SOGI data as a part of the routine clinical patient intake process is not distressing to 97 percent of patients who are heterosexual, cisgender, and older than 50 years.
KW - Ambulatory/outpatient care
KW - gender/sex differences in health and health care
KW - health promotion/prevention/screening
KW - patient assessment/satisfaction
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U2 - 10.1111/1475-6773.12843
DO - 10.1111/1475-6773.12843
M3 - Article
C2 - 29522236
AN - SCOPUS:85043395442
SN - 0017-9124
VL - 53
SP - 3790
EP - 3808
JO - Health Services Research
JF - Health Services Research
IS - 5
ER -