Measures of satisfaction for providers and patients using same day teledermoscopy consultation

Angela S. Kenney, James A. Yiannias, T. S. Raghu, Paru S. David, Yu Hui H Chang, Hope E. Greig

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Background: We aimed to determine whether patients and providers were satisfied with teledermoscopy consultation for skin lesions. Methods: From 2010 to 2011, patients with clinically suspicious lesions were referred for teledermoscopy by internal medicine physicians. Lesions were digitally photographed using a dermatoscope accessory lens. Images were interpreted by an on-call dermatologist. We conducted same day surveys of providers and patients after the evaluations. Results: The survey response rate was 100%. Of the 20 patients surveyed, all agreed that a teledermoscopic consult was convenient and helpful. Nineteen patients (95%) strongly agreed that teledermoscopy potentially was a cost-saving tool. All providers thought the evaluations were helpful. Ninety-five percent of providers and patients reported satisfaction with the ease of use of this technology. Conclusions: Teledermoscopy may give primary care providers the ability to consult with dermatologists when seeing patients in remote or medically underserved areas. This can streamline the referral process and decrease the number of referrals for benign lesions.

Original languageEnglish (US)
Pages (from-to)781-785
Number of pages5
JournalInternational Journal of Dermatology
Volume55
Issue number7
DOIs
StatePublished - Jul 1 2016

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Patient Satisfaction
Referral and Consultation
Medically Underserved Area
Internal Medicine
Lenses
Primary Health Care
Technology
Physicians
Costs and Cost Analysis
Skin

ASJC Scopus subject areas

  • Dermatology

Cite this

Kenney, A. S., Yiannias, J. A., Raghu, T. S., David, P. S., Chang, Y. H. H., & Greig, H. E. (2016). Measures of satisfaction for providers and patients using same day teledermoscopy consultation. International Journal of Dermatology, 55(7), 781-785. https://doi.org/10.1111/ijd.12892

Measures of satisfaction for providers and patients using same day teledermoscopy consultation. / Kenney, Angela S.; Yiannias, James A.; Raghu, T. S.; David, Paru S.; Chang, Yu Hui H; Greig, Hope E.

In: International Journal of Dermatology, Vol. 55, No. 7, 01.07.2016, p. 781-785.

Research output: Contribution to journalArticle

Kenney, AS, Yiannias, JA, Raghu, TS, David, PS, Chang, YHH & Greig, HE 2016, 'Measures of satisfaction for providers and patients using same day teledermoscopy consultation', International Journal of Dermatology, vol. 55, no. 7, pp. 781-785. https://doi.org/10.1111/ijd.12892
Kenney, Angela S. ; Yiannias, James A. ; Raghu, T. S. ; David, Paru S. ; Chang, Yu Hui H ; Greig, Hope E. / Measures of satisfaction for providers and patients using same day teledermoscopy consultation. In: International Journal of Dermatology. 2016 ; Vol. 55, No. 7. pp. 781-785.
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