Use of a quality improvement tool, the prioritization matrix, to identify and prioritize triage software algorithm enhancement.

Frederick North, Prathiba Varkey, Pedro Caraballo, Darlene Vsetecka, Greg Bartel

Research output: Contribution to journalArticle

Abstract

Complex decision support software can require significant effort in maintenance and enhancement. A quality improvement tool, the prioritization matrix, was successfully used to guide software enhancement of algorithms in a symptom assessment call center.

Original languageEnglish (US)
Number of pages1
JournalAMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
StatePublished - Dec 1 2007

Fingerprint

Triage
Quality Improvement
Software
Symptom Assessment
Maintenance
Call Centers

ASJC Scopus subject areas

  • Medicine(all)

Cite this

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abstract = "Complex decision support software can require significant effort in maintenance and enhancement. A quality improvement tool, the prioritization matrix, was successfully used to guide software enhancement of algorithms in a symptom assessment call center.",
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AU - Bartel, Greg

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