Restoring customer confidence

Leonard L. Berry, Jonathan A Leighton

Research output: Contribution to journalArticle

11 Citations (Scopus)
Original languageEnglish (US)
Pages (from-to)14-19
Number of pages6
JournalMarketing Health Services
Volume24
Issue number1
StatePublished - Mar 2004

Fingerprint

Marketing of Health Services
Guidelines
Consumer Behavior
Confidence
Consumer satisfaction

ASJC Scopus subject areas

  • Medicine (miscellaneous)

Cite this

Restoring customer confidence. / Berry, Leonard L.; Leighton, Jonathan A.

In: Marketing Health Services, Vol. 24, No. 1, 03.2004, p. 14-19.

Research output: Contribution to journalArticle

Berry, LL & Leighton, JA 2004, 'Restoring customer confidence', Marketing Health Services, vol. 24, no. 1, pp. 14-19.
Berry, Leonard L. ; Leighton, Jonathan A. / Restoring customer confidence. In: Marketing Health Services. 2004 ; Vol. 24, No. 1. pp. 14-19.
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