Quality initiatives: Developing a radiology quality and safety program: A primer

C. Daniel Johnson, Karl N. Krecke, Rafael Miranda, Catherine C. Roberts, Charles Denham

Research output: Contribution to journalArticlepeer-review

68 Scopus citations

Abstract

Four main areas of quality need to be addressed for a complete quality and safety program in radiology: safety, process improvement, professional outcome assessment, and satisfaction. These areas need to be coordinated by individuals who belong to a quality oversight committee. Management of the data can be facilitated by using a quality scorecard that posts relevant data for each operational group within a department. The ultimate goal is a cultural shift in which all departmental workers assume responsibility for quality and safety improvements and behave consistently with the core values of the organization. A road map for thinking about quality and safety issues in radiology allows all of these areas to be tied together. Four main areas of development are required, each demanding a different skill set and approach.

Original languageEnglish (US)
Pages (from-to)951-959
Number of pages9
JournalRadiographics
Volume29
Issue number4
DOIs
StatePublished - Jul 1 2009

ASJC Scopus subject areas

  • Radiology Nuclear Medicine and imaging

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