Process improvement: What is it, why is it important, and how is it done?

C. Daniel Johnson; Rafael Miranda; Kenneth T. Aakre; Catherine C. Roberts; Maitray D. Patel; Karl N. Krecke

doi:10.2214/AJR.09.3213

Process improvement: What is it, why is it important, and how is it done?

C. Daniel Johnson, Rafael Miranda, Kenneth T. Aakre, Catherine C. Roberts, Maitray D. Patel, Karl N. Krecke

Diagnostic Radiology

Research output: Contribution to journal › Article › peer-review

16 Scopus citations

Abstract

OBJECTIVE. The purpose of this study was to provide enough information so beginners can feel comfortable starting and completing a simple radiology process improvement project. CONCLUSION. Medical practices (including radiology departments) need to address outstanding quality and safety issues that threaten their patients. Addressing these issues improves patient care and operational efficiency. We provide a review of our approach to process improvement and the established improvement methods. Many organizations and companies are available to support medical practices as they enter this field.

Original language	English (US)
Pages (from-to)	461-468
Number of pages	8
Journal	American Journal of Roentgenology
Volume	194
Issue number	2
DOIs	https://doi.org/10.2214/AJR.09.3213
State	Published - Feb 2010

Keywords

Lean
Plan-do-study-act
Project charter
Quality improvement
Six sigma

ASJC Scopus subject areas

Radiology Nuclear Medicine and imaging

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10.2214/AJR.09.3213

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Process improvement: What is it, why is it important, and how is it done?

Abstract

Keywords

ASJC Scopus subject areas

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