Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment

Kenneth J. Klassen, Thomas R. Rohleder

Research output: Contribution to conferencePaper

1 Scopus citations

Abstract

Excessive waiting for a pre-scheduled appointment is annoying, especially if the client's condition is urgent. While prior research considered only individual scheduling periods, this paper looks at the best placement of open appointment slots (left open for urgent clients) in a rolling horizon environment.

Original languageEnglish (US)
Pages2161-2166
Number of pages6
StatePublished - Dec 1 2002
EventDecision Sciences Institute 2002 Proceedings - San Diego, CA, United States
Duration: Nov 23 2002Nov 26 2002

Other

OtherDecision Sciences Institute 2002 Proceedings
CountryUnited States
CitySan Diego, CA
Period11/23/0211/26/02

ASJC Scopus subject areas

  • Management Information Systems
  • Hardware and Architecture

Fingerprint Dive into the research topics of 'Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment'. Together they form a unique fingerprint.

  • Cite this

    Klassen, K. J., & Rohleder, T. R. (2002). Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment. 2161-2166. Paper presented at Decision Sciences Institute 2002 Proceedings, San Diego, CA, United States.