Patient Satisfaction with Point-of-Care International Normalized Ratio Testing and Counseling in A Community Internal Medicine Practice

Rajeev Chaudhry, Sidna M. Scheitel, Robert J. Stroebel, Paula J. Santrach, Denise M. Dupras, Eric G. Tangalos

Research output: Contribution to journalArticle

8 Scopus citations

Abstract

Point-of-care international normalized ratio (POC INR) testing is increasingly used to monitor anticoagulant therapy. This study assessed patient satisfaction with registered nurse-managed POC INR testing in a primary care internal medicine practice. One hundred eighty-seven of the first 216 (87%) patients using the program responded to the survey. The respondents were surveyed for satisfaction after they had experienced the nurse-managed POC INR system at the Mayo Clinic, Rochester, Minnesota, for one month. Eighty-eight percent of patients indicated that they were very satisfied or satisfied with the POC INR system. The authors conclude that nurse-managed POC INR testing is quick, convenient, less painful, and more satisfying for patients compared with traditional venipuncture and telephone follow-up.

Original languageEnglish (US)
Pages (from-to)44-46
Number of pages3
JournalManaged care interface
Volume17
Issue number3
StatePublished - Mar 1 2004

ASJC Scopus subject areas

  • Health Policy

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