Overview for Implementation of Telemedicine Services in a Large Integrated Multispecialty Health Care System

Troy G. Lokken, R. Nicole Blegen, Mekenzie D. Hoff, Bart M. Demaerschalk

Research output: Contribution to journalReview article

3 Scopus citations

Abstract

This article reviews a systematic approach to implementation of telemedicine services in a large integrated multispecialty health care system. Eight components of operational infrastructure have been identified as essential to effective program deployment and sustainability. These components include (1) dedicated telemedicine staffing infrastructure, (2) functional support partnerships, (3) standardized systems of deployment, (4) refined operational processes and procedures, (5) data analytics, (6) practice partnerships, (7) performance reporting, and (8) provider instruction. Mayo Clinic Center for Connected Care endeavors to share its practice and its learning.

Original languageEnglish (US)
Pages (from-to)382-387
Number of pages6
JournalTelemedicine and e-Health
Volume26
Issue number4
DOIs
StatePublished - Apr 2020

Keywords

  • delivery of health care
  • health personnel
  • implementation science
  • procedures
  • telemedicine

ASJC Scopus subject areas

  • Health Informatics
  • Health Information Management

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