Iterative implementation of a remote cardiac patient monitoring device using qualitative analysis and human factors engineering

Bethany R. Lowndes, Dawn Finnie, Julie Hathaway, Jennifer L. Ridgeway, Kristin Vickers-Douglas, Charles J Bruce, Susan Hallbeck

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Remote monitoring has the potential to improve patient care and satisfaction while reducing the cost of care and burden on the healthcare system for Congestive Heart Failure (CHF) and Atrial Fibrillation (AF) patients. However, the device must be convenient and easy for the population to use correctly. In this study, human factors and qualitative researchers evaluated the use of a remote cardiac monitoring device during a clinical trial with 74 CHF and AF patients. Human factors usability concerns centered on device use and the information presented in the manual. The key themes identified during the qualitative analysis were related to patient education. These findings were incorporated into device design, user manual, or education material updates. This study illustrates how these methods can infuse patient experience into device design to inform continued quality improvement and usability refinement specifically in devices to aid CHF and AF patients without added burden.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
PublisherHuman Factors an Ergonomics Society Inc.
Pages1081-1085
Number of pages5
Volume2017-October
ISBN (Electronic)9780945289531
DOIs
StatePublished - Jan 1 2017
EventHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 - Austin, United States
Duration: Oct 9 2017Oct 13 2017

Other

OtherHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
CountryUnited States
CityAustin
Period10/9/1710/13/17

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ASJC Scopus subject areas

  • Human Factors and Ergonomics

Cite this

Lowndes, B. R., Finnie, D., Hathaway, J., Ridgeway, J. L., Vickers-Douglas, K., Bruce, C. J., & Hallbeck, S. (2017). Iterative implementation of a remote cardiac patient monitoring device using qualitative analysis and human factors engineering. In Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 (Vol. 2017-October, pp. 1081-1085). Human Factors an Ergonomics Society Inc.. https://doi.org/10.1177/1541931213601874