Abstract
Objective: To improve patient satisfaction with care at an occupational medicine clinic by promoting agenda-setting before the visit. Methods: We distributed agenda-setting form to 77 randomly selected patients attending an occupational health clinic and used another randomly selected sample of 36 patients as control group. Patients completed a survey regarding the acceptability of this procedure and whether they felt clinicians addressed their important concerns. Results: Most patients found the formhelpful (73%) and wanted it offered in future visits (74%). There was no statistically significant difference in terms of the proportion of patients expressing greatest satisfaction by answering, "strongly agree" (intervention [86%], control [97%]; odds ratio, 0.17; 95% confidence interval, 0.02 to 1.38; P = 0.06). Conclusion: Agenda-setting can improve patient experience before occupational visits but does not improve postvisit satisfaction.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 479-482 |
| Number of pages | 4 |
| Journal | Journal of Occupational and Environmental Medicine |
| Volume | 55 |
| Issue number | 5 |
| DOIs | |
| State | Published - May 2013 |
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ASJC Scopus subject areas
- Public Health, Environmental and Occupational Health
Cite this
Improving patient-centered care : Agenda-setting in occupational medicine. / Kuhle, Carol S.; Truitt, Frances; Steffen, Mark; Undavalli, Chaitanya; Wang, Zhen; Montori, Victor Manuel; Murad, Mohammad H.
In: Journal of Occupational and Environmental Medicine, Vol. 55, No. 5, 05.2013, p. 479-482.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Improving patient-centered care
T2 - Agenda-setting in occupational medicine
AU - Kuhle, Carol S.
AU - Truitt, Frances
AU - Steffen, Mark
AU - Undavalli, Chaitanya
AU - Wang, Zhen
AU - Montori, Victor Manuel
AU - Murad, Mohammad H
PY - 2013/5
Y1 - 2013/5
N2 - Objective: To improve patient satisfaction with care at an occupational medicine clinic by promoting agenda-setting before the visit. Methods: We distributed agenda-setting form to 77 randomly selected patients attending an occupational health clinic and used another randomly selected sample of 36 patients as control group. Patients completed a survey regarding the acceptability of this procedure and whether they felt clinicians addressed their important concerns. Results: Most patients found the formhelpful (73%) and wanted it offered in future visits (74%). There was no statistically significant difference in terms of the proportion of patients expressing greatest satisfaction by answering, "strongly agree" (intervention [86%], control [97%]; odds ratio, 0.17; 95% confidence interval, 0.02 to 1.38; P = 0.06). Conclusion: Agenda-setting can improve patient experience before occupational visits but does not improve postvisit satisfaction.
AB - Objective: To improve patient satisfaction with care at an occupational medicine clinic by promoting agenda-setting before the visit. Methods: We distributed agenda-setting form to 77 randomly selected patients attending an occupational health clinic and used another randomly selected sample of 36 patients as control group. Patients completed a survey regarding the acceptability of this procedure and whether they felt clinicians addressed their important concerns. Results: Most patients found the formhelpful (73%) and wanted it offered in future visits (74%). There was no statistically significant difference in terms of the proportion of patients expressing greatest satisfaction by answering, "strongly agree" (intervention [86%], control [97%]; odds ratio, 0.17; 95% confidence interval, 0.02 to 1.38; P = 0.06). Conclusion: Agenda-setting can improve patient experience before occupational visits but does not improve postvisit satisfaction.
UR - http://www.scopus.com/inward/record.url?scp=84879136883&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84879136883&partnerID=8YFLogxK
U2 - 10.1097/JOM.0b013e31828dc90a
DO - 10.1097/JOM.0b013e31828dc90a
M3 - Article
C2 - 23618879
AN - SCOPUS:84879136883
VL - 55
SP - 479
EP - 482
JO - Journal of Occupational and Environmental Medicine
JF - Journal of Occupational and Environmental Medicine
SN - 1076-2752
IS - 5
ER -