Improving patient-centered care: Agenda-setting in occupational medicine

Carol S. Kuhle, Frances Truitt, Mark Steffen, Chaitanya Undavalli, Zhen Wang, Victor Manuel Montori, Mohammad H Murad

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Objective: To improve patient satisfaction with care at an occupational medicine clinic by promoting agenda-setting before the visit. Methods: We distributed agenda-setting form to 77 randomly selected patients attending an occupational health clinic and used another randomly selected sample of 36 patients as control group. Patients completed a survey regarding the acceptability of this procedure and whether they felt clinicians addressed their important concerns. Results: Most patients found the formhelpful (73%) and wanted it offered in future visits (74%). There was no statistically significant difference in terms of the proportion of patients expressing greatest satisfaction by answering, "strongly agree" (intervention [86%], control [97%]; odds ratio, 0.17; 95% confidence interval, 0.02 to 1.38; P = 0.06). Conclusion: Agenda-setting can improve patient experience before occupational visits but does not improve postvisit satisfaction.

Original languageEnglish (US)
Pages (from-to)479-482
Number of pages4
JournalJournal of Occupational and Environmental Medicine
Volume55
Issue number5
DOIs
StatePublished - May 2013

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Patient-Centered Care
Occupational Medicine
Occupational Health
Patient Satisfaction
Odds Ratio
Confidence Intervals
Control Groups

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

Cite this

Improving patient-centered care : Agenda-setting in occupational medicine. / Kuhle, Carol S.; Truitt, Frances; Steffen, Mark; Undavalli, Chaitanya; Wang, Zhen; Montori, Victor Manuel; Murad, Mohammad H.

In: Journal of Occupational and Environmental Medicine, Vol. 55, No. 5, 05.2013, p. 479-482.

Research output: Contribution to journalArticle

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