Abstract
This paper presents a study on the management of physicians in an emergency department (ED). A discrete-event simulation model of the ED at the Foothills Medical Centre in the Calgary Health Region was developed comprising the following two layers: (i) the patient-flow layer to simulate the patient interactions with different ED resources; and (ii) the policy layer to simulate the ED's management and operational policies. The model can be used to test different ED physician management strategies, work practices, and alternative shift schedules to determine their impact on patient waiting time in the ED.
Original language | English (US) |
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Pages | 834-839 |
Number of pages | 6 |
State | Published - 2008 |
Event | IIE Annual Conference and Expo 2008 - Vancouver, BC, Canada Duration: May 17 2008 → May 21 2008 |
Other
Other | IIE Annual Conference and Expo 2008 |
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Country/Territory | Canada |
City | Vancouver, BC |
Period | 5/17/08 → 5/21/08 |
Keywords
- Discrete-event simulation
- Emergency department flow
- Health care
- Operational excellence
- Physician scheduling
ASJC Scopus subject areas
- Computer Science Applications
- Software
- Industrial and Manufacturing Engineering