Building a culture of service excellence.

Keith A. Frey, Jonathan A. Leighton, Katherine K. Cecala

Research output: Contribution to journalArticle

5 Scopus citations
Original languageEnglish (US)
Pages (from-to)40-44
Number of pages5
JournalPhysician executive
Volume31
Issue number6
StatePublished - Jan 1 2005

ASJC Scopus subject areas

  • Medicine(all)

Cite this

Frey, K. A., Leighton, J. A., & Cecala, K. K. (2005). Building a culture of service excellence. Physician executive, 31(6), 40-44.