Accelerating the use of best practices: The mayo clinic model of diffusion

James A. Dilling, Stephen J. Swensen, Michele R. Hoover, Gene C. Dankbar, Amerett L. Donahoe-Anshus, M. Hassan Murad, Jeff T. Mueller

Research output: Contribution to journalReview articlepeer-review

11 Scopus citations

Abstract

In the Mayo Clinic Model of Diffusion, diffusion of best practices depends on three primary enablers-culture, engineering, and infrastructure/systems support-and five key elements-leadership, Value Creation Teams, diffusion actions, operational implementation, and best practice review and maintenance. After a best practice is approved, it moves into the managed diffusion phase. Diffusion managers at each site shepherd this diffusion process, serving as "agents" to help carry out the change. Mayo Clinic has used this model to implement 14 best practices across the entire system of 24 hospitals in six states.

Original languageEnglish (US)
Pages (from-to)167-176
Number of pages10
JournalJoint Commission Journal on Quality and Patient Safety
Volume39
Issue number4
StatePublished - Apr 2013

ASJC Scopus subject areas

  • Leadership and Management

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